Learn how to overcome the Google Local Pack glitch, ensuring your business remains visible in local search results and continues to attract customers.
why is google local pack not showing in searches

Imagine you wake up one morning, excited to find your favorite local ice cream shop on Google, but it’s nowhere to be found. That’s what happened to lots of people with the Google Local Pack – it’s like playing a game of hide and seek, and no one won.

The Google Local Pack is a special part of Google that shows you nearby places like shops and restaurants. At about 8:40 am ET on Wednesday, February 14, searches like lawyers near me, dentists near me, florists near me, pizza near me, car repair near me, and so on – none of those returned the local pack at all in the Google Search results. To address this issue and ensure your business remains visible in these crucial search results, learn how to improve your Google Local Pack visibility in this article.

What Is the Google Local Pack?

The Google Local Pack is a special part of Google’s search results. It shows the top three local businesses related to what you’re searching for. This could be anything from a nearby pizza place to a car repair shop. It’s super helpful because it gives you quick info like the business’s rating, location, and more, right at the top of the search results.

Why Is It Called ‘3 pack’?

It’s called “3 pack” because it shows three most relevant local businesses that might have what you’re looking for. Google picks these three to make it easier for you to find great local options without having to scroll through lots of results.

What Happened With Google’s Local Pack?

A few days ago, for a few hours, people started noticing that the Google Local Pack wasn’t showing up in their search results. This was a big problem for local businesses that depend on being found online.

The Issue

There was a glitch in Google’s system that made the Local Pack disappear from search results. This meant when you searched for a local business or service, you wouldn’t see the helpful box that usually shows the top three local options.

Why It Matters for Businesses

Being in the Local Pack can really help local businesses get noticed by new customers. So when it disappeared, it was harder for people to find these businesses online.

Google fixed the problem fast and got the Local Pack back where it belongs. This shows how important it is to stay updated on how search engines work because things can change quickly.

How to Make Sure You Are Optimized For Local Search Results

Here are tips to show you how to make your business irresistible to Google, increasing your chances of showing up in those coveted search results:

  1. Pick the Right Category: Choose categories that really fit what your business does. It helps Google understand and show your business for the right searches.
  2. Write a Great Description: Tell people what your business does in a clear and interesting way.
  3. Content: Use words and phrases that people might type into Google when looking for your business.
  4. Title Tag and Meta Description: These are the bits of text that show up in search results. Make sure they include important words that relate to your business and where it’s located.
  5. Organize Your Website: Use headings to organize your website so it’s easy for people (and Google) to understand what each part of your site is about.
  6. Describe Your Images Well: Tell Google what your images are about using alt text.
  7. Link Between Pages: Create links on your site to other parts of your site. It helps Google understand which pages are important.
  8. Link to Other Websites: Sometimes, linking to other helpful websites can make your site look more trustworthy to Google.
  9. Use Schema Markup: This is a fancy way of making it easier for Google to understand details like your business’s address, hours, and reviews.
  10. Encourage Reviews: Good reviews can make your business look great to Google and to potential customers.
  11. Good URL Structure: Make sure your website’s addresses are simple and make sense. It helps Google and people understand what’s on each page.
  12. Guest Posting: Write articles for other websites to get your business noticed by more people.

Key Takeaways

Ensuring your business thrives involves more than just setting up a website and waiting for customers to come. It’s about proactively spreading your presence across the web, staying informed on the latest in digital marketing, engaging meaningfully with your customers, and always being prepared with a versatile marketing strategy. Here are some key lessons that can help bolster your business’s online visibility and resilience:

  • Spread Out Online: Use different websites and social media to help people find your business, not just Google.
  • Stay Up-to-Date: Keep up with the latest news about Google and search engines to quickly adapt to changes.
  • Talk to Your Customers: If there’s a problem with finding your business online, let your customers know through social media or other ways.
  • Have a Backup Plan: Think of different ways to market your business online, just in case.


Boosting your business in the Google Local Pack means making it easy for Google and customers to find you. Ensure your website is user-friendly and full of relevant keywords, such as local SEO strategies. Positive reviews from customers enhance your online credibility, acting like digital word-of-mouth. Expand your presence by guest posting and creating unique content that stands out. Use schema markup to give Google detailed business information, helping your listing’s accuracy. Keep your website’s title tags, meta descriptions, and alt text clear and descriptive to improve SEO. Staying current with Google SERP updates ensures you adapt to changes in SEO best practices. The goal is to make your online presence inviting and informative, attracting both Google’s algorithms and potential customers. With consistent effort and smart online strategies, your business can climb to the top of search results. Following these steps will help your business become a prominent fixture in the Google Local Pack and attract more customers.

Frequently Asked Questions

Why is the Google Local Pack important for local businesses?

The Google Local Pack is crucial because it prominently displays local businesses directly in search results, making them more visible to potential customers searching for related services in their area.

How can I ensure my business appears in the Google Local Pack?

Create and completely optimize your Google Business Profile (GBP), including accurate business information, service areas, and relevant keywords in your business description​​.

What factors influence my business’s ranking in the Local Pack?

Three primary factors affect rankings: Proximity (how close your business is to the searcher), Prominence (your business’s reputation and name recognition), and Relevance (how well your business matches the search query)​​.

How do reviews impact my Local Pack presence?

Reviews significantly impact your Local Pack ranking. Responding to both positive and negative reviews with genuine care shows customers you value their feedback, which can improve your business’s visibility and appeal​​.

What role do photos and videos play in my Google Business Profile?

High-resolution photos and videos can enhance your profile by showcasing your products, services, and the overall look of your business, making it more attractive to potential customers and setting you apart from competitors​​.

Take Action Now with Local Dominator

Elevate your business to the top of local searches with Local Dominator, your ally in navigating the unpredictable world of local SEO. When incidents like disappearing from the Google Local Pack arise, we’re on it—ensuring your visibility is not only restored but also enhanced. With expert optimization of your Google Business Profile and targeted local SEO strategies, we make your brand the one customers see first.

Eldar Cohen

Meet the author:

Eldar Cohen

Eldar is the founder of Local Dominator and CEO of LocalWiz Marketing. Eldar trains and mentors entrepreneurs, marketing teams, and agency owners to help them identify their unique selling proposition to achieve scalable growth on both personal and business fronts. 

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